Data Privacy

In this privacy statement, we, LCR Services AG, inform you about the data we collect about you, why we process the data and to whom we pass it on. This is to ensure that the data processing on our part is transparent and complies with applicable rules and legislations. In doing so, we will provide you with the information you need in order to be able to assert your rights in accordance with the applicable Swiss Data Protection Act (FADP). If you have any further questions regarding the processing of your personal data, please do not hesitate to contact us.

1. Identity and contact details of the responsible party

Responsible for the processing of your personal data described below is LCR Services AG.

If you have any questions about data protection, you can contact us at the following address:

LCR Services AG
Lintheschergasse 17
8001 Zürich
T +41 44 251 24 52
info(at)lcr-services.ch

2. Obtaining of personal data

We primarily process the personal data that we receive from you as an employee, a job applicant, a business partner, a customer or an interested party and that we require to achieve the purposes set out in section 3 of this data protection declaration (e.g. first and last name, address, e-mail address, telephone number, function, application documents and other information relating to you that you provide to us verbally or in writing). We may also obtain data about you from publicly accessible databases (e.g. commercial register, social media platforms) or may receive such data from third parties, e.g. from your employer.

To the extent permitted, we also take certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, Internet) or receive such data from authorities and other third parties. In addition to the data that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information in connection with your professional functions and activities, information about you that people close to you (family, advisors, legal representatives, etc.) give us so that we can conclude or process contracts with you or with your involvement (e.g. references, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners of ours on the use or provision of services by or to you (e.g. payments made, purchases made)), information from the media and Internet about you (if this is appropriate in the specific case, e.g. in the context of an application, customer acquisition, marketing, etc.).

Please note that you may only provide us with data from third parties (e.g. work colleagues or family members) if you have informed the persons concerned in advance about the processing by us by referring to this privacy statement. Finally, we would like to point out that our web server automatically logs every visit to our website in a temporary log file. User-specific data (e.g. browser information, IP) as well as technical data (e.g. name and URL of the referring website) are logged for the purpose of establishing the connection and optimizing your website visit, whereby so-called "cookies" may also be used on our part (cf. Section 5).

When contacting us (for example, via contact form or e-mail), the user's information is stored for the purpose of processing the request and in the event that follow-up questions arise.

3. Purposes of data processing

We process your personal data primarily for the purpose of initiating and processing contracts with you (e.g. as a customer or an employee) and/or with third parties (e.g. your employer as a service provider or business partner of ours). Furthermore, we use your data to check and answer your inquiries (or a job application) or to otherwise communicate with you (e.g. sending newsletters or answering contact inquiries). In addition, we may use your information for the following purposes:

• Ensuring the availability and security of our website;
• Improve as well as further develop our services and website;
• Compliance with legal and/or regulatory obligations, in particular anti-money laundering regulations;
• Enforcement or defense of legal claims in and out of court;
• Safeguarding of other legitimate interests.

4. Individual automated decisions

As a matter of principle, we refrain from making individual automated decisions, i.e. decisions that are based exclusively on automated processing (without human influence) and that are associated with a legal consequence for you (e.g. refusal to enter into a contract) or that significantly affect you in some other way. Should we exceptionally make such decisions, you will be informed of this in each individual case.

5. Cookies

LCR Services AG uses cookies. Cookies are small text files - such as username and password - that are used to identify your computer when using a computer network. Special cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience. While you are using our website, we primarily place so-called "session cookies" on your computer's hard drive, which are only relevant to your visit to our website. These cookies are used exclusively for connection control and navigation and enable you to surf our website in a user-friendly manner. For example, they "remember" certain settings during the session and save repeated entries. "Session cookies" are deleted again when you end your browser session. Likewise, we also use long-lasting (persistent) cookies, these allow us to recognize your browser on your next visit. In your browser, you will be offered the option of a warning message when a web server wants to set a cookie on your computer. You can accept or reject cookies. However, you can deactivate the storage of cookies or set your browser to notify you when cookies are sent. When you leave this website, you can subsequently delete cookies from your computer's hard drive, e.g. if a malfunction in the Internet connection prevented automatic removal.

Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. The best way to find out how this works in detail is to consult the instructions provided by your browser manufacturer. If you do not accept cookies, however, this may lead to functional restrictions of our offers.

Use of Google Analytics

We use Google Analytics to analyze website usage. The data obtained from this is used to optimize our website and advertising measures.

Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes website usage data on our behalf and is contractually committed to measures to ensure the security and confidentiality of the processed data.

During your website visit, the following data is recorded, among others:

• Pages viewed
• The achievement of "website goals" (e.g., contact requests and newsletter sign-ups).
• Your behavior on the pages (for example, dwell time, clicks, scrolling behavior)
• Your approximate location (country and city)
• Your IP address (in shortened form, so that no clear assignment is possible)
• Technical information such as browser, Internet provider, terminal device and screen resolution
• Source of origin of your visit (i.e. via which website or via which advertising medium you came to us).

No personal data such as name, address or contact details are ever transferred to Google Analytics.

This data is transferred to Google servers in the USA. We would like to point out that the same level of data protection cannot be guaranteed in the USA as within the EU.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized during future website visits.

The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree with the collection, you can prevent it with the one-time installation of the browser add-on to disable Google Analytics or by rejecting cookies via our cookie settings dialog.

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6. Recipient of personal data

We may involve external service providers for the processing of your personal data in accordance with sections 3 and 4. These are primarily IT, support and hosting providers, as well as accountants (incl. payroll accountants). [AV1] These recipients are checked by us with regard to compliance with data protection and are contractually obliged to process the personal data received exclusively in accordance with our instructions.

7. Cross-border transfer

The recipients of your personal data named in Section 6 are generally located in Switzerland or in the EU or EEA area, but may in principle be located anywhere in the world.

If we transfer your personal data to a recipient in a country without adequate legal data protection, we will ensure adequate data protection by means of appropriate contracts (standard data protection clauses which the Swiss Federal Data Protection and Information Commissioner [FDPIC] has approved, issued or recognized in advance) and - if necessary - additional protective measures or rely on the legal exceptions of consent, contract processing, the establishment, exercise or enforcement of legal claims, overriding public interests, published personal data or the need to protect your integrity.

8. Retention period

We process your personal data as long as it is necessary for the fulfillment of our contractual and/or legal obligations or otherwise for the purposes pursued with the processing, i.e. for example for the duration of the entire contractual or employment relationship (i.e. from the initiation, processing up to the termination of the contract) as well as beyond that in accordance with any statutory retention and documentation obligations. In this context, it is possible that personal data will be retained for the time during which claims can be asserted against us and to the extent that we are otherwise required to do so by law and regulation (in particular due to requirements under anti-money laundering laws) or our legitimate business interests require this (e.g. for evidence and/or documentation purposes). As soon as the purposes and/or laws no longer require it, your data will be deleted or anonymized.

9. Data security

We take reasonable security measures to maintain the confidentiality, integrity and availability of your personal information, to protect it against unauthorized or unlawful processing, and to protect against the risks of loss, accidental alteration, unauthorized disclosure or access.

10. Notice on consent and your rights

You can revoke any consent to the processing of your personal data at any time with effect for the future by writing to the address given in section 1.

You have the right to information, correction, deletion as well as to the release of your personal data for the purpose of transfer to another entity. Please note that we reserve the right to enforce restrictions provided for by law, e.g. if we are obliged to retain or process certain data, have an overriding interest in doing so or require it for the assertion of claims.

The exercise of your rights requires proof of identity (e.g. by showing a copy of your ID card). To exercise your rights, you can contact us at the address given in section 1.

You have the right to enforce your claims in court or to approach the competent authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch/edoeb/en/home.html).

11. Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.